1 Introduction and Purpose of This Policy
This Privacy Policy describes how marimari88 ("we", "Platform") collect, use, disclose, and protect your personal information when you use our website, mobile app, and services. We respect every user's privacy and are committed to handling your personal information with care and responsibility.
By registering for or using the marimari88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our services. This Policy should be read together with Terms and Conditions which together form the entire agreement between you and marimari88.
2 Types of Information We Collect
Marimari88 collects various categories of information depending on how you interact with our platform. Generally, this information falls into two main categories:
Information You Provide Directly:
- Full name, date of birth, and identity card or passport number.
- Email address, phone number, and residential address.
- Bank account details, e-wallet details (such as Touch 'n Go eWallet, GrabPay, Boost), or crypto wallet details for deposit and withdrawal purposes.
- Identity verification documents (KYC) such as a copy of your ID card, utility bill, or bank statement.
- Information you share when contacting our support team.
Information Collected Automatically:
- IP address, device type, operating system, and web browser used.
- Game session data including date, time, game type, betting amount, and results.
- Cookie data and similar tracking technologies to enhance the user experience.
- Access logs and financial transaction records retained for audit and security purposes.
| Data Category | Examples of Information | Collection Purpose |
|---|---|---|
| Identity Data | Name, IC, date of birth | Account verification, KYC, fraud prevention |
| Contact Data | Email, phone, address | Communications, notifications, customer support |
| Financial Data | Bank account, e-wallet | Deposit and withdrawal processing |
| Technical Data | IP, device, browser | Account security, fraud detection |
| Game Data | Betting history, sessions | Responsible gaming, audits |
3 How We Use Your Information
Every piece of information we collect has a clear and lawful purpose. marimari88 uses your personal data for the following purposes:
- Account Management: Create, verify, and maintain your account on the platform.
- Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and accurately.
- KYC Verification: Meet legal compliance requirements including anti-money laundering (AML) and identity verification.
- Platform Security: Detect and prevent fraudulent activity, system manipulation, and unauthorised access.
- Customer Support: Provide effective assistance when you contact our team.
- Personalization: Personalise your gaming experience, game recommendations, and relevant promotional offers.
- Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
- Communications: Send transaction notifications, promotional updates (if you have consented), and important account-related information.
4 Data Sharing & Disclosure
Marimari88 does not sell, rent, or trade your personal information to third parties. However, there are limited situations where we may share your information:
- Third-Party Service Providers: Including payment processors, game software providers, and cloud computing services — all bound by strict confidentiality agreements.
- Legal Requirements: When required by a court, law enforcement agency, or legitimate regulatory authority.
- Fraud Prevention: Shared with industry anti-fraud networks to detect and stop illegal activities that harm other players.
- Business Transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred to a new entity — you will be notified in advance.
In all data sharing scenarios, marimari88 ensures that recipients adhere to data protection standards equivalent to or higher than our own.
5 Data Storage and Retention Period
Marimari88 retains your personal information for as long as necessary to fulfill the collection purpose or as required by law. In general:
- Active account data is retained for the duration of your membership plus 5 years after account closure, to meet financial audit requirements.
- Financial transaction records are retained for a minimum of 7 years in line with AML compliance requirements.
- Customer support communication logs are retained for 3 years.
- Technical data and access logs are retained for 12 months.
Once the retention period expires, data will be securely deleted or anonymized so it can no longer be linked to you.
6 Data Security & Protection Measures
Marimari88 invests seriously in security infrastructure to protect your personal data. The measures we have implemented include:
- 256-bit SSL encryption for all data transmissions between your browser and our servers.
- At-rest encryption for all sensitive information stored in the database.
- Two-factor authentication (2FA) is available to protect your account.
- Round-the-clock security monitoring by a dedicated cybersecurity team.
- Regular penetration testing conducted by independent security firms.
- Strict access controls — only staff who require access to specific data are granted permission.
7 Use of Cookies and Tracking Technologies
Marimari88 uses cookies and similar technologies to enhance user experience, analyze usage patterns, and maintain the security of your session. There are three types of cookies we use:
| Cookie Type | Purpose | Status |
|---|---|---|
| Session login, security, core platform functionality | Required | |
| Understanding how users interact with the platform for improvement purposes | Options | |
| Save your language preferences, theme, and display settings | Options |
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality.
8 Your Rights as a Data Subject
Under Malaysia's PDPA and our Privacy Policy, you have several important rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete information in your profile.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Object to the processing of your data for specific purposes such as direct marketing.
Right to Data Portability
Request your data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing
Request a restriction on the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, contact our privacy team via live chat or email at [email protected]. We will process your request within 14 business days.
9 Children's Privacy
The marimari88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we discover that a minor's information has been collected, we will promptly delete that information and close the account in question.
If you are a parent or guardian and believe that your underage child has provided us with personal information, please contact us immediately so we can take appropriate action.
10 Changes to This Privacy Policy
Marimari88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
- A prominent notice on the platform's home page.
- Email to the address registered to your account.
- In-app notification via the marimari88 mobile app.
The "Last Updated" date at the top of this document will always reflect the latest version. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.